Here at The Netconn Group, we have set rates per hour. This can vary depending on a number of factors. Some of these include pre-paid time, support plans and client level.
Here is a list of the different types of rates we offer corporate clients. Pre-paid, Support Plans and Add-on Modules.
Personal Computers
Terms
Rate
For home users and small businesses with no network
$50 per 1/2 hour
Standard Rate
Terms
Rate
Normal Onsite/Remote Support Rate
$55 per 1/2 hour
NetSupport Pre-Paid Time
Terms
Rate
Where 30 or more hours are pre-paid
$50 per 1/2 hour
** Introductory Rate **
Terms
Rate
For clients first use of Netconn (after free consultation)
$50 per 1/2 hour
Notes:
Pre-paid time must be paid in advanced.
Unused hours expire after 12 months with prepaid.
All Prices are ex GST in AUD.
Travel time charged at same rates.
Minimum 1 hour billed per onsite job
Minimum 1/2 hour billed per remote job
Example NetSupport Plans
Bronze
Silver
Gold
Hours per month
4 (1xweek)
12 (3xweek)
20 (5xweek)
Remote Backup Included
Server NetCare Included
Adv Server NetCare Included
Remote Backup Setup Free
Travel Time Free #
Savings per month +
10%
25%
40%
Cost per month *
$445
$990
$1990
* Prices are ex GST AUD and must be paid monthly in advance
* Unused hours per month do not accumulate.
^ Minimum contract period is 6 months
# Travel Free only if within 10km radius of CBD
+ Based on normal prices with a client 10km from CBD for a 6 month contract
All prices are ex GST in AUD
* Must be paid monthly in advance
^ Minimum contract period is 3 months plus setup fee
Prices are per server or workstation
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